Hurricane Irma - Resources for Attractions

FAA Members: Here you will find valuable resources for your attraction compiled by the Florida Attractions Association.

Attraction Operations Status: Click here for a list of affected attractions and their current operating status. Send operating status information to the FAA – or call (850) 222-2885.

Register with the Florida Virtual Business Emergency Operations Center Register Here

File a Business Damage Assessment Florida's State Emergency Response Team (SERT) often needs to collect data from local businesses regarding damage and other operational issues. The following tools are currently active: Click Here to Fill in a Business Damage Assessment

Federal Emergency Management Agency has established a resource page for post-Hurricane Irma Florida.  Click here for details.

Florida has been declared a federal disaster area.  Low interest loans are available for uninsured losses through the Small Business Administration Disaster Loan Assistance Program for businesses, private nonprofits, homeowners, and renters.  Click here for details.

The Florida Small Business Emergency Bridge Loan Program has been activated by the Governor of Florida as a result of Hurricane Irma for small business owners. This program provides a source of expedient cash flow to Florida small businesses that have been physically and/or economically impacted by this storm.  Click here for details.

Free legal help is now available for survivors of Hurricane Irma in Florida. Citizens who need a lawyer and can’t afford one can call a hotline at 866-550-2929.  People who qualify can receive assistance with: obtaining assistance from the Federal Emergency Management Agency; making life, medical and property insurance claims; and dealing with home repair contractors. Click here for details.

Member Communications

Rebounding From Hurricane Irma

Sept. 14, 2017

Dear Fellow FAA Member,

It's been a very difficult week for all Floridians. Many of our members, particularly in Monroe, Collier and Miami-Dade Counties have suffered substantial damage to their attractions and will experience a long road to recovery. Our team members have experienced loss of homes and personal property.

We're a resilient industry and I'm confident we will overcome these obstacles. As we restore our operation and continue cleanup, I want to encourage you. You're not alone. Irma was something we all experienced together and together we will be triumphant.

The FAA team has been in touch with almost all of our affected attractions and are maintaining a status page to keep VISIT FLORIDA and the media apprised of our progress reopening our world-class attractions.

We have assembled a Hurricane Irma Resources page to help our members find the information they need to quickly tap into available recovery information.

In addition to the FAA, please work directly with your county DMO for assistance in messaging your recovery, restoration and reopening information. VISIT FLORIDA is carefully crafting external messaging to ensure our state's brand is properly positioned in light of lost lives, damaged infrastructure, displaced residents, and the availability of fuel and essential services.

If there's anything the FAA can do to serve you, please give our staff a call. We'll do our best.

Thank you for your efforts to restore Florida's attractions industry to its world-renowned preeminence.

Together, we are #FloridaStrong!

Nick Romeo
Chairman, Florida Attraction Association
Sr. Trade Sales Manager Southeast, Merlin Entertainments

Hurricane Irma - After the Storm

Sept. 12, 2017

Dear FAA Family,

We're here to help.

Over 100 of our attraction members were closed as a result of Hurricane Irma. We are aware many are reopening today or later this week and others have sustained significant damage that will require a longer period of restoration.

Please email a brief report on your operating status to or call 850-222-2885.

If you have a specific mutual assistance need that may be met by other FAA members, please let us know.

We'll be updating the operating status page this morning. Later, we'll share what we know about your fellow FAA Members.

Please call if there's any immediate need we can help fill.

Moving Forward,

Hurricane Irma and Your FAA

Sept. 8, 2017

Dear FAA Family,

No one could have imagined a threat encompassing so much of our state, yet today, we contemplate what the hours ahead may bring. The uncertainty is stressful. I am certain of this - we will be tested and our tenacity will prevail - we will come through Irma compromised but not defeated - and the best of what make us Floridians will be demonstrated.

I have two quick requests of you today.

First, register with the Florida Virtual Business Emergency Operations Center. This free resource will give you access to resources before, during and after the storm.

Finally, keep in touch with the FAA. Let us know the status of your attraction's operation. With staff located in Tallahassee, Tampa, and Orlando, we'll do our best to keep our attraction status site up to date. This will be particularly important when you determine when you will reopen.

Office: 850-222-2885
Mobile: Bill: 850-491-1293, Mike: 850-694-2598, Nick: 813-385-4143

It's appropriate to reflect on our 2017 FAA Annual Conference theme - Superheroes - Reveal the Extraordinary in You! The superhero in you will be challenged. Remember "things" can be replaced but life is precious and to be given the highest reverence for protection. Safety first!

You are extraordinary!

Hurricane Irma and Your FAA

Sept. 5, 2017

Dear Fellow Members,

Hurricane Irma is projected to affect many of our members depending on location and the track of the storm. I want to briefly share with you pertinent information as we continue to make preparations for this dangerous storm.

The FAA is preparing to assist you in these ways:

  • The FAA is the source for travelers to Florida on the operating status of our member attractions. We will be monitoring the information you post to social media and your website and aggregating that information at This site is available to our travel partners, Florida's Official Welcome Centers, and media outlets. You can also email your updates to or call the FAA office 850-222-2885. If the office line isn't answered, please leave a message.
  • Florida Now is VISIT FLORIDA's dedicated landing page that serves as the communication portal to assist people currently visiting, or planning to visit Florida, with messages and real-time information provided by DMOs and local sources. The content on Florida Now is pulled from social media posts on Facebook, Twitter and Instagram, and aggregated using #FloridaNow. We encourage you to share real time information and local updates via social media using #FloridaNow to help consumers get accurate and current information above and beyond highly targeted national press coverage.
  • After the storm, if you have needs that your fellow FAA members can help meet to restore your attraction's operation, please contact our FAA staff, (850) 222-2885. If you are in an area of the state unaffected by the storm, please be aware that we may reach out to you with needs from affected attractions.

Keep up with the latest information from Florida's State Emergency Response Team available at Florida Division of Emergency Management website.

The FAA family will work together to assure our members operations are restored as quickly as possible.

Please heed the advice of your county's emergency management office, safe and stay in touch.

Nick Romeo