Annual Conference Program of Events

Program of Events as of 05/14/19. Program is subject to change.

Thursday, June 6 - Saturday, June 8

Arrive early to enjoy area attractions, restaurants, shopping, and the Miami area during the weekend.

Sunday, June 9

9:00 am – 2:00 pm Networking Center Exhibitor Setup
Silent Auction Setup
12:00 – 7:00 pm FAA Conference Registration Open
Sponsored by Welcome Guide-Map/CJ Publishers
12:00 – 1:30 pm Statesmen Luncheon
Sponsored by Welcome Guide-Map/CJ Publishers
By invitation only - for current and past FAA leadership and Diamond Sponsors.
2:00 – 3:00 pm Associate Member Mingle
Special reception for new Associate members and first-time Associate members attending.
3:00 – 4:00 pm Chairman’s Reception
(Sponsorship Opportunity)

A welcome to new members and first-time attendees hosted by the Chairman of the Board, FAA Board of Directors, and 2019 Host Committee.
5:00 – 6:30 pm Conference Launch
Sponsored by The Greater Miami Convention & Visitors Bureau
All Attendees preview the highlights of the Conference. Opening remarks and special introductions.
6:30 – 7:30 pm Opening Night Reception in Networking Center
Sponored by The Greater Miami Convention & Visitors Bureau
Official opening of the Networking Center. Exhibitors compete for awards. Silent Auction Opens.
7:30 – 9:00 pm Sunday Dinner
Sponsored by The Greater Miami Convention & Visitors Bureau
at Trump National Doral Miami

Monday, June 10

7:30 am – 5:30 pm FAA Conference Registration Open
Sponsored by Welcome Guide-Map/CJ Publishers
7:30 – 8:30 am Breakfast in the Networking Center
(Sponsored by The Sightseeing Pass)
Silent Auction visit
8:30 – 9:45 am General Session #1
Sponsored by AAA Flag & Banner
Speaker: Matt Birk, Super Bowl Champion and Author "Winning Principles - in the NFL and Life"
9:45 – 10:00 am Session Break
10:00 – 11:15 am

Breakout Sessions – four concurrent sessions
Sponsored by CrowdRiff

  • "How Attraction Travelers Think and Why You Should Care"
  • "Attraction Marketing 101 Track"
  • "How to Develop and Refresh Tours and Packages"
  • "Best Practices for ADA Website Compliance"
11:15 – 11:30 am Session Break
11:30 am – 1:30 pm Annual Meeting Luncheon
Sponsored by Gateway Ticketing Systems, Inc.
Surprise Arrival of the Gavel!

Luncheon Speaker

Sponsored by FloridaVacationAuction.com 

1:00 – 2:00 pm Dessert in the Networking Center / Silent Auction Open
Sponsored by DestinationCoupons.com
2:00 – 2:15 pm Session Break
2:15 – 4:50 pm

Industry Roundtable Sessions - four rotations

New for 2019 - Rotations by region, attraction type, and two rotations by topic (subject to change).

Learn (bring your questions to the experts!)

  • "Internships - building relationships with schools"
  • "Serving multi-cultural audiences"
  • "Social Media Strategies"
  • "Maximizing your VISIT FLORIDA Partnership"
  • "International Visitation Trends"

Share (come prepared to learn and contribute)

  • "Challenges with hiring and retention of entry level staff"
  • "Low cost marketing techniques under $5,000"
  • "Pricing" (tour operators, seasonal, dynamic)
  • "New ideas for special events"

 6:30 - 9:30 pm Flavors of Doral
Pick from a selection of fabulous restaurants in the Doral area for a "dutch treat dinner"

Tuesday, June 11

7:30 am – 5:30 pm FAA Conference Registration Open
Sponsored by Welcome Guide-Map/CJ Publishers
8:00 – 10:15 am Celebration Breakfast
Sponsored by PGAV Destinations

Installation of new Board and Officers for 2019-2020. Award Presentations (Outstanding Attraction & Associate Members).

General Session #2
Sponsored by VISIT FLORIDA

Destination Tomorrow!
Presenters: Josh Liebman, Amusement Advantage; Matt Heller, Performance Optimist Consulting
10:15 – 10:30 am Session Break
10:30 – 11:45 am

Breakout Sessions – four concurrent sessions
Sponsored by Convergence.net

  • "2020 Marketing Trends You Can Implement Today"
  • "International Visitation Trends"
  • "Implementing High-tech, Low-cost Technology Experiences"
  • "Serving Guests with Cognitive Disorders"
11:45 am – 1:15 pm Lunch in the Networking Center
Sponsored by accesso

Silent Auction Finale
Final opportunity to bid on Silent Auction.
1:15 – 2:30 pm

Breakout Sessions – four concurrent sessions
Sponsored by Sand Lake Minuteman Press

  • "Designing Tomorrow"
  • "Content and Social Media Marketing"
  • "Forget Upselling: Use the Guest Experience to Drive Per Capita Spending"
  • "Recruiting & Retaining Your Best Team"
2:30 – 2:45 pm Session Break
2:45 – 4:00 pm General Session #3
Speaker: Sara Fresca, Vice President of Innovation Enablement at PlatypusLabs
4:00 pm – Adjournment Conference Finale
Passing of the Gavel, Chairman’s Remarks, Grand Prize Drawings.
Adjournment – 5:30 pm Silent Auction Check Out
Networking Center Available for Exhibit Breakdown
6:15 – 6:30 pm Motorcoach transportation departs Resort for On-stage Event
7:00 – 9:15 pm Onstage Event
Enjoy a fun-filled tour, activities & dining experience at Miami Seaquarium.
9:45 10:00 pm Motorcoaches return to Resort from Onstage Event

Wednesday, June 12

AM Checkout / depart Miami (or extend stay)

Conference Signage & Banners sponsored by AAA Flag & Banner

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