Annual Conference Program of Events

Program of Events as of 05/31/18. Program is subject to change.

Sunday, June 10

9:00 am – 2:00 pm Networking Center Exhibitor Setup
Silent Auction Setup
12:00 – 7:00 pm FAA Conference Registration Open
Sponsored by Welcome Guide-Map/CJ Publishers
12:00 – 1:30 pm Statesmen Luncheon
Sponsored by Welcome Guide-Map/CJ Publishers
By invitation only - for current and past FAA leadership and Diamond Sponsors.
2:00 – 3:00 pm Associate Member Mingle
Special reception for new Associate members and first-time Associate members.
3:00 – 4:00 pm Chairman’s Reception
A welcome to new members and first-time attendees hosted by the Chairman of the Board, FAA Board of Directors, and 2018 Host Committee.
5:00 – 6:30 pm Conference Launch
Sponsored by Naples, Marco Island, Everglades CVB
All Attendees preview the highlights of the Conference. Opening remarks and special introductions.
6:30 – 7:30 pm Opening Night Reception in Networking Center
Sponsored by Naples, Marco Island, Everglades CVB
Official opening of the Networking Center. Exhibitors compete for awards. Silent Auction Opens.
7:30 – 9:00 pm Sunday Dinner
Sponsored by Naples, Marco Island, Everglades CVB
at Naples Grande Beach Resort

Monday, June 11

7:30 am – 5:30 pm FAA Conference Registration Open
Sponsored by Welcome Guide-Map/CJ Publishers
7:30 – 8:30 am Breakfast in the Networking Center
Silent Auction visit
8:30 – 9:45 am General Session #1
Sponsored by AAA Flag & Banner
Speakers: Chris Thompson, Brand USA; Patricia Rojas-Ungar, US Travel Association
"Florida's Place in the World"
9:45 – 10:00 am Session Break
10:00 – 11:15 am Breakout Sessions – four concurrent sessions
Sponsored by NetWeave Social Networking
"Generationally Speaking: How Cultural Shifts Impact Your Destination" • "Strategies for Increasing Memberships and Annual Pass Sales" • "Accommodating Guest with Service Animals (ADA)" • "Maximizing Your Exposure on Google" 
11:15 – 11:30 am Session Break
11:30 am – 1:30 pm Annual Meeting Luncheon
Surprise Arrival of the Gavel!
Town Hall Meeting
Sponsored by FloridaVacationAuction.com 
Honored Guests: Florida Legislators Senator Denise Grimsley and Representative Matt Caldwell
1:00 – 2:00 pm Dessert in the Networking Center / Silent Auction Open
Sponsored by DestinationCoupons.com
2:00 – 3:15 pm General Session #2
Speaker: Gary Daniels, Disney Parks & Resorts
"Innovate with Purpose - Guest Experience & Digital Learning"
3:30 – 5:00 pm

Industry Roundtable Sessions (3 rotations, 10 concurrent sessions each rotation)
Sponsored by Must Do Visitor Guides

Learn
“Social Media: Pay to Play” • “Maximizing Your Exposure on Google and Trends in SEO” • “Employee Engagement and Retention” • “Your VISIT FLORIDA Partnership”

Share
“Marketing to Locals vs Marketing to Out-of-Market Tourists” • “Resolving Customer Complaints” • “Marketing on a Budget” • “Enhancing the Guest Experience” • “Creating VIP Experiences” • “Open Forum - Let's Hear It!" (you pick the topic)

 3:30 - 5:00 pm  Special Breakout Session for Non-Profits
"What Happened to Cultural and Non-Profit Funding in the 2018 Legislative Session - And What We Need to Do to Fix It"
Evening Taste of Naples
Pick from a selection of fabulous restaurants in the Naples area for a “dutch treat dinner.” Trolley Transportation from Resort to downtown restaurants and back to Resort

Tuesday, June 12

7:30 am – 5:30 pm FAA Conference Registration Open
Sponsored by Welcome Guide-Map/CJ Publishers
8:00 – 10:15 am Celebration Breakfast
Installation of new Board and Officers for 2018-2019. Award Presentations (Outstanding Attraction & Associate Members).
General Session #3
Sponsored by VISIT FLORIDA
Speaker: Bob Allen, IDEAS
 
"Storying the Destination Brand"
10:15 – 10:30 am Session Break
10:30 – 11:45 am Breakout Sessions – four concurrent sessions
Sponsored by Convergence.net
"Lessons Learned from Hurricane Irma" • "Safety and Security Measures for Your Attraction" • "Tourism Research Trends" • "Social Media Trends and Tips"
11:45 am – 1:15 pm Lunch in the Networking Center
Sponsored by accesso

Silent Auction Finale
Final opportunity to bid on Silent Auction.
1:15 – 2:30 pm Breakout Sessions – four concurrent sessions
Sponsored by Gateway Ticketing
AttractionPros LIVE....Starring Attraction Professionals Like YOU!" • "Mobile Apps for You and Your Guests" • "Steps to Hosting a Successful Tour with Elected Officials" • "Crisis Communications"
2:30 – 2:45 pm Session Break
2:45 – 4:00 pm General Session #4
Speaker: Scott Burrows
"How to Stand Up When Life Paralyzes You"

4:00 pm – Adjournment Conference Finale
Passing of the Gavel, Chairman’s Remarks, Grand Prize Drawings.
Adjournment – 5:30 pm Silent Auction Check Out
Networking Center Available for Exhibit Breakdown
6:15 – 6:30 pm Motorcoach transportation departs Resort for On-stage Event
7:00 – 9:30 pm On-stage Event at Naples Zoo
Enjoy a fun-filled dining experience at Naples Zoo.
10:00 pm Motorcoaches return to Resort from Naples Zoo

Wednesday, June 13

AM Checkout / depart Naples Grande (or extend stay)
 9:00 am - 3:00 pm Florida Attractions Tour and Travel Appointment Show
One-day appointment show exclusively for FAA Member Attractions to meet with tour and travel operators. This show is a separate event and not included in Full Conference Registration.

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Diamond Sponsors

    
   
VISIT FLORIDA
   

       Welcome Guide-Map

Gold Sponsors

 
 
  
 
   
DestinationCoupons.com
    Florida Vacation Auction
 
 NetWeave Social Networking  

         

Silver Sponsors

   Dippin Dots
  

 
  FPIS, Inc. 

  Kenney Communications 
 

 
 
NPC Printing

 PPG Paints